Returns, Refunds & Replacements

Damaged, missing, wrong, or materially not-as-described items may qualify for a refund, replacement, or reshipment depending on the facts and supplier/carrier investigation.

We may ask for photos, videos, tracking screenshots, or other proof if supplier or carrier claim handling requires it.

Refunds, where approved, are normally returned to the original payment method. Partial refunds may apply when only part of an order is affected.

Change-of-mind returns are handled on a case-by-case basis and may be limited for hygiene, custom, clearance, or fulfillment-sensitive items.